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TOYOTA MUSIC FACTORY
IRVING CONVENTION CENTER
IRVING, TX | JUNE 2-4, 2023
What are our hours of operation?
Below are the operating hours for 2023. Please check the schedule when it is released for updated hours of operation and details about any late night events.
Public Hours of Operation:
- Friday - 10AM - 2AM
- Saturday - 10AM - 2AM
- Sunday - 10AM - 6PM
Registration Hours of Operation:
- Thursday - 1PM - 9PM
- Friday - 9AM - 9PM
- Saturday - 9AM - 9PM
- Sunday - 9AM - 2PM
Exhibit Hall Hours of Operation:
- Friday - 10AM - 7PM
- Saturday - 10AM - 7PM
- Sunday - 10AM - 6PM
*Select events, dances, parties, and activities may run later than the official hours.
When will the official schedule for A-Kon be posted?
The official schedule is posted about a month before the event once it is finalized and approved by our team, talent, and other groups who have contractual requirements to approve their programed times.
Once the majority of the schedule is set, we typically will release an online version and one that is downloadable and printable on our website. The schedule will also be made available via our mobile app as well.
I lost my registration confirmation. How do I get another one?
Happens all the time. It's not you...we promise. You can have your registration confirmation resent by clicking HERE and doing some quick stuff.
You can only have confirmations resent to the email address you used when you registered. If you have changed your email or lost access to it, you'll need to contact customer service.
Does A-Kon mail badges?
Yes we do! All weekend badges purchased prior to April 24th, 2023 will be mailed to the address you provided when you registered. This means that if you pre-registered prior to the cutoff and gave us a valid U.S. address, you won't need to spend a single minute waiting in a registration line or checking in to access the event.
Please make sure the mailing and email address we have for you is correct by accessing your registration portal and updating it if you have recently moved. You are responsible for providing a correct information during registration so that your badges and credentials arrive where they are supposed to and you receive time sensitive emails and updates when we send them out.
Changing your mailing address after the cutoff won't work. We can see when you update that information so don't try and pull one over on our customer service team. However, if you do realize you need to update your information a tad late, try emailing us at email@example.com and we'll see what we can do to help.
We are not able to mail badges to address outside of the continental U.S. or to PO BOX addresses. Registered attendees who are unable to receive their badge by mail may pick up their badges at on-site pre-registration.